Effective Date: 17 September 2026
Our Commitment to Your Privacy
At Optimal Health Family Practice & Medspa, we are dedicated to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use this website.
This Policy Covers Our Website, Not Your Medical Record
This policy is about the website at optimalhealthfamilypractice.com. It is not our Notice of Privacy Practices. If you are a patient, your health information is protected under HIPAA, and how we use and protect it is described in our Notice of Privacy Practices, which you can ask for at our office. Please do not send medical details through the website. For anything about your health or your care, call us at 801-877-5801.
Data We Collect. We collect various types of information:
- Non-Personally-Identifying Information.
- This includes details such as browser type, language preference, referring site, and the date and time of each visitor request. This information helps us understand how visitors use our website and improve our services.
- Potentially Personally-Identifying Information.
- Like most websites, ours receives your Internet Protocol (IP) address when your browser loads a page. Visitors cannot create accounts or leave comments on this website.
- Personally-Identifying Information.
- When you fill out our contact form, we collect what you enter: your name, your email address and phone number, what your question is about, and your message. Please leave medical details out of the message.
- With each contact form submission we also record how you reached us: the page you sent it from, the first page you visited, the site that referred you, and any campaign information in the link you followed. This tells us which of our marketing is working. Submissions are emailed to our office and kept in the website’s form records.
How We Use Your Information. Your data is used to:
- Operate and improve our website and services.
- Customize your experience with our offerings.
- Develop new services and products.
- Communicate with you regarding appointments, promotions, and updates.
- Process financial transactions.
- Send you notifications, with your consent.
- Ensure security and prevent fraudulent activities.
Sharing Your Information. We may share your information with:
- Third-Party Service Providers.
- These providers support our operations, such as customer support, payment processing, and technical services. These third parties are bound by confidentiality agreements and are only permitted to use your data for the purposes we specify.
- Google Analytics. We use Google Analytics, loaded through Google Tag Manager, to understand how visitors use this website: which pages are viewed, roughly where visitors are located by city or region, the kind of device and browser used, and how visitors arrived. Google processes this information on our behalf. You can read Google’s privacy policy and install Google’s Analytics opt-out browser add-on.
- WordPress.com. Our website is hosted by WordPress.com (Automattic), which delivers the site’s pages, images, and fonts and keeps basic visitor statistics. See Automattic’s privacy policy.
- Boulevard. Online booking for our aesthetician’s services happens on Boulevard’s website, not ours. Once you follow a booking link, Boulevard’s privacy policy applies to what you enter there.
- Legal Authorities.
- We may disclose your information if required by law or if we believe in good faith that it is necessary to protect the rights, property, or safety of Optimal Health Family Practice & Medspa, our users, or the public.
- We do not rent or sell your personally-identifying information to third parties for marketing or advertising purposes.
Protection of Your Data.
- We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Data Rights. Depending on your location, you may have the following rights:
- Access.
- You can request access to the personal data we hold about you.
- Correction.
- You can request that we correct any inaccuracies in your personal data.
- Deletion.
- You can request that we delete your personal data, subject to certain legal obligations.
- Restriction.
- You can request limitations on how we process your personal data.
- To exercise any of these rights, please contact us using the information provided below.
Cookies
- We use cookies to understand how visitors use our website. Google Analytics sets cookies for this purpose, and a Google tag may store a cookie that records whether a visit began from one of our Google ads, so we can tell whether an ad worked. If you prefer, you can set your browser to refuse cookies, and the website will still work.
Children’s Privacy
- We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@optimalhealthfp.com.
CCPA (doing business in California)
Information We Collect: We collect the following categories of personal information from California residents, depending on how you interact with our services:
- Identifiers:
- Such as your name, email address, IP address, and other contact information.
- Commercial
- Information:
- Such as records of products or services purchased.
- Internet or Other Electronic Network Activity: Such as browsing history, search history, and interactions with our website.
- Inferences:
- Derived from the information you provide to create a profile or analysis.
Business Transfers
In the event that Optimal Health Family Practice & Medspa or substantially all of its assets are acquired, or if we go out of business or enter bankruptcy, your information may be transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Optimal Health Family Practice & Medspa may continue to use your personal information as set forth in this policy.
Policy Updates
We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us.
Optimal Health Family Practice & Medspa
240 E Center St., Provo, UT 84606
801-877-5801